VOIP is a complex subject, and for many business owners it can be hard to grasp exactly what it is. We all know VOIP and unified communications are awesome — but what makes them awesome?
The infographic below explains what VOIP is, it’s benefits and some of the drawbacks. Note that the drawbacks mentioned here, such as service quality and security, can be addressed and minimized by using a quality provider. One of the largest VOIP providers in the US is XO communications.
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